TERMS OF SERVICE

Last updated: August 2026

Welcome to SHOPDEEDA.

These Terms of Service govern your use of the SHOPDEEDA website and your purchase of products from us. By using our website or placing an order, you agree to these Terms of Service.

Please read them carefully before placing an order.

1. ABOUT SHOPDEEDA

SHOPDEEDA is a fashion brand specialising in contemporary clothing inspired by African textiles, craftsmanship and culture.

Throughout these terms, “SHOPDEEDA”, “we”, “us” or “our” refers to SHOPDEEDA, and “you” or “customer” refers to the person using our website or purchasing our products.

Our contact details are provided on our website.

2. USING OUR WEBSITE

You agree to use our website only for lawful purposes.

You must not:

• Use our website for fraudulent or unlawful activity.

• Attempt to gain unauthorised access to our website or systems.

• Copy, reproduce or commercially exploit our website content without permission.

• Interfere with the operation or security of our website.

We reserve the right to restrict or terminate access where we reasonably believe our website is being misused.

3. PRODUCTS

We make every reasonable effort to ensure that product descriptions, photographs, colours, measurements and other information on our website are accurate.

However, because our garments may be made using printed or patterned fabrics, pattern placement may vary from one garment to another. This is part of the character of the fabric and does not necessarily constitute a defect.

Colours may also appear slightly different depending on your device, screen settings and lighting.

We reserve the right to make reasonable changes to products where necessary, provided the product supplied remains as described.

4. PRODUCT AVAILABILITY

All products are subject to availability.

We may limit quantities available for purchase and may discontinue products or collections without prior notice.

If you place an order for an item that has unexpectedly become unavailable, we will contact you and provide an appropriate solution, including a refund where applicable.

5. PRICES

All product prices displayed on our website are in pounds sterling (£) unless otherwise stated.

Prices are subject to change without notice. However, changes will not affect an order that we have already accepted.

Where applicable, delivery charges and any other additional costs will be displayed before you complete your purchase.

6. PLACING AN ORDER

When you place an order through our website, you are making an offer to purchase the selected products.

You are responsible for ensuring that the information provided when placing your order is accurate, including:

• Your name

• Delivery address

• Email address

• Contact details

• Product selection

• Size and quantity

Please check your order carefully before payment.

We will send an order confirmation to the email address provided.

An order is not guaranteed until it has been accepted by SHOPDEEDA.

7. PAYMENT

Payment must be successfully received before your order is processed and dispatched.

We use third-party payment providers to process payments securely. SHOPDEEDA does not store your full payment card details.

If payment is unsuccessful or reversed, we may cancel or suspend the order.

8. DELIVERY

We will provide available delivery options and applicable delivery charges at checkout.

Delivery times are estimates unless a specific delivery date has been expressly agreed.

Once your order has been dispatched, you may receive tracking information where available.

Please ensure that someone is available to receive your parcel where required.

SHOPDEEDA is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, severe weather, strikes, customs delays or other unforeseen events.

However, your statutory consumer rights remain unaffected.

9. INTERNATIONAL ORDERS

Customers purchasing from outside the UK may be responsible for customs duties, import taxes or other charges imposed by the destination country.

These charges are outside SHOPDEEDA's control.

You are responsible for checking the import requirements applicable to your country before placing an international order.

10. RETURNS, CANCELLATIONS AND REFUNDS

Our Returns & Refund Policy forms part of these Terms of Service.

Nothing in these Terms of Service removes or restricts any statutory consumer rights that cannot legally be excluded.

For online purchases, applicable cancellation rights will be provided in accordance with UK consumer law.

Where an item is faulty, not as described or otherwise does not meet applicable legal requirements, you may have additional statutory rights.

Please see our Returns & Refund Policy for the full procedure.

11. SALE ITEMS

Sale and discounted products remain subject to applicable statutory consumer rights.

A reduced price does not remove your legal rights where a product is faulty, misdescribed or otherwise fails to meet applicable legal requirements.

12. CUSTOM OR PERSONALISED ITEMS

Where SHOPDEEDA accepts an order for a garment made specifically to a customer's measurements or personalised at the customer's request, applicable cancellation rights may differ.

Any applicable statutory rights relating to faulty or incorrectly supplied goods remain unaffected.

13. INTELLECTUAL PROPERTY

All content on the SHOPDEEDA website, including but not limited to:

• SHOPDEEDA logos

• Brand names

• Product photographs

• Campaign imagery

• Graphics

• Designs

• Written content

• Website layouts

• Videos

belongs to SHOPDEEDA or is used with permission.

You may not copy, reproduce, modify, distribute or commercially use our content without our prior written permission.

14. USER CONTENT

If you voluntarily submit photographs, videos, reviews or other content to SHOPDEEDA, you confirm that you have the necessary rights to provide that content.

Where you give us permission to use your content for marketing purposes, we may use it on our website and social media channels.

We will not claim ownership of your original content simply because you have given us permission to feature it.

15. WEBSITE AVAILABILITY

We aim to keep our website available and functioning correctly, but we do not guarantee uninterrupted access.

We may temporarily suspend, modify or update the website for maintenance, security or operational reasons.

16. LIMITATION OF LIABILITY

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited.

This includes liability for matters such as death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights relating to goods.

To the extent permitted by law, SHOPDEEDA will not be responsible for indirect or unforeseeable losses arising from your use of the website.

17. EVENTS OUTSIDE OUR CONTROL

SHOPDEEDA will not be responsible for failure or delay in performing our obligations where this results from circumstances outside our reasonable control.

This may include natural disasters, serious disruption to transport, strikes, government restrictions, cyber incidents, supplier disruption or other unforeseen circumstances.

We will take reasonable steps to minimise the impact and resume normal service as soon as reasonably possible.

18. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that your information may be processed as necessary to fulfil orders, provide customer service, process payments and operate our business.

19. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The version applicable to your order will be the version in effect when your order is accepted.

The latest version will always be available on our website.

20. GOVERNING LAW

These Terms of Service are governed by the laws of England and Wales.

If you are a consumer, you will retain any mandatory consumer protections available to you under the law of the country in which you live where applicable.

21. CONTACT US

If you have questions about these Terms of Service, an order or a SHOPDEEDA product, please contact us through the contact details provided on our website.

SHOPDEEDA
Crafted to Command.